How to submit an invoice

Clearco is here to help reduce the impact of business expenses on an e-commerce business’ cash flow and ultimately provide them with increased financial stability and predictability.

In this article, we will go over how to submit a business expense for funding and what types of business expense uploads are accepted. In addition, information on submitting a vendor for approval and some reasons why your vendor might not be approved.

Invoice Submission Eligibility

• Must be an unpaid invoice addressed to your business

• The vendor and spend must be visible on the invoice

• The amount submitted must be equal to or less than the amount on the invoice submitted, partial payments are allowed (we will do partial payments, but not overpay)

• The invoice cannot be more than 90 days past due 

• Vendor must accept domestic or international ACH/Wire payments 

• The invoice must be addressed to the company name on your Clearco Profile

• The invoice must be in one of our supported currencies (AUD, EUR, USD, CAD, GBP) and the vendor cannot be in a country sanctioned by North America 

• Only one file is accepted per submission in PDF format (Submissions cannot be screenshots or pictures of an invoice)

Click here to view eligible expenses for invoice funding.

How to submit an invoice

• Open your Clearco dashboard, then click Submit an invoice

• Select Invoice

• Add an Invoice by uploading a PDF of your invoice. (Submissions cannot be screenshots or pictures of an invoice)

  • Please ensure the file name of your invoice does not contain special characters (!,@,-,_,#,$,%,é, etc.)

  • If you have multiple invoices to upload from the same vendor, please combine them into a single PDF and submit as one submission

• Next, choose your Extension Plan and Invoice Amount and Currency.

  • Extend payments with 4, 5, or 6-month plans. 

  • The amount you enter cannot exceed the amount on the invoice. The payment must be for that specific invoice.

  • Fund the full amount of the invoice to pay the full amount to your vendor.

  • Fund a partial amount to send a partial payment to your vendor. (E.g., the invoice total is $10,000, but if 30% is due, enter $3,000)

  • Visit this page to learn about all the currencies we support. 

• You will then be prompted to select a Vendor and add an Invoice Due Date. If you have not added this Vendor before, select New Vendor. 

  • If your Vendor is listed in the dropdown, select the vendor. 

  • For Invoice Due Date you will select the date you would like the vendor to receive the payment. 

  • Note: it’s important to understand Clearco’s processing times, please provide at least a 3-5 day buffer to ensure the payment can land on time.

• Once your invoice has been uploaded you will be brought to your extension plan details 

  • You will be able to confirm the details before submitting them for review

  • You will be able to review the invoice amount being sent to your vendor, the fee, the extension term, the weekly payment schedule, and payment amounts. 

  • Note: These are not the final details. Once your submission is approved you will receive an email to review the final details and sign the agreement. 

• The review can take 1-2 business days and you will be notified by email.

Invoice example:

Cancel a submitted invoice

• Click Invoice funding in the navigation.
• Scroll down to Payments.
• Click on the invoice you would like to cancel.
• Click Cancel payment.
• Select cancelation reason.
  • If your reason is different from the option list, click Other and enter reason.
• Click Yes, cancel this payment.
• Click Done to complete cancellation, or click Submit a Bill to submit a bill.

Note: A bill can only be canceled before signing a contract. If you have signed a contract and need to cancel a bill, please reach out to our Payment Support team at payments@clear.co.

If you have any questions about submitting an invoice, please reach out to us at support@clear.co.